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Privacy

About this Policy

Thank you for visiting www.LogmeOnce.com (“Website”) and reviewing our Privacy Policy. The Website is owned and operated by LogmeOnce Inc. (“We”, “Us”, “Our”).

This Privacy Policy governs our use of the information you provide when you use the Website, along with any successor website location that we may determine from time to time. This Privacy Policy specifically incorporates our Terms of Service located at www.LogmeOnce.com/legal.

By accessing or otherwise using the Website, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, do not access or use the Website. We may update this Privacy Policy from time to time, and such updated version of this Privacy Policy will take effect when it is posted on the Website. It is your responsibility to check the Website often for any such updated version of this Privacy Policy. Your continued use of the Website will be deemed your agreement to such updated version of this Privacy Policy. If you do not agree to any updated version of this Privacy Policy, do not access or use the Website upon such revised Privacy Policy takes effect.

Personal Information

When you sign up for an account with us, we collect and store information that specifically identifies you, including but not limited to, your name, email address, and other information you may submit.

If you contact us, we may keep a record of that correspondence. If you choose to contact us through email or chat, we may retain the content of your messages together with your email address and our responses.

We will never rent, sell or provide your personal information to any third parties, unless you explicitly request and agree to it. We use your personal information for our own internal purposes and to provide updates about the Website and/or our Services.

We use your information to send you marketing communications, communicate with you about our Services and let you know about our policies and terms. We also use your information to respond to you when you contact us.

Non-Personal Information

We may collect and use technical information gathered when you visit the Website, such as the frequency and duration of your activities.

If you pay for our Services, we collect information about the purchase or transaction. This includes your payment information, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping and contact details.

We collect information from or about the computers, phones, or other devices where you install or access our Services, depending on the permissions you’ve granted. We may associate the information we collect from your different devices, which helps us provide consistent Services across your devices.

We use log files to record internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer our Website, track user movements and gather broad demographic information for aggregate use. IP addresses are not linked to your personal information.

We use cookies to enable you to specify preferences, and to track trends and patterns of our users and visitors. Cookies are small pieces of information, stored in simple text files, placed on your computer by a website. Cookies can be read by the Website on your subsequent visits. The information stored in a cookie may relate to your browsing habits on a website, or a unique identification number so that the website can “remember” you on your return visit. Generally speaking, cookies do not contain personal information from which you can be identified, unless you have furnished such information to the website.

You may disable cookies through changing your browser preferences at any time. If you disable cookies on your browser, please note that some parts of the Website may not function as effectively or may operate slower.

We may use the non-personal information solely to improve our products and to provide customized services or technologies to you. We may aggregate anonymous statistical data regarding use and functioning of our system by our various users. Such aggregated statistical data will be our sole property. We may disclose this information to others, but not in a form that personally identifies you.

We use the information we have to improve our advertising and measurement systems so we can show you relevant ads on and off our Website and measure its effectiveness and reach of ads.

We transfer information to vendors, service providers, and other partners who globally support our business, such as providing technical infrastructure services, analyzing how our Services are used, measuring the effectiveness of ads and services, providing customer service, facilitating payments, or conducting academic research and surveys. These partners must adhere to strict confidentiality obligations in a way that is consistent with this Data Policy and the agreements we enter into with them.

Use of Information

We use the information that we collect from you to provide our services to you. In addition to this, we may use the information for one or more of the following purposes:

  • To provide information to you that you request from us relating to our products or services.
  • To inform you of any changes to our website, services or goods and products.
  • To improve our website.
  • To improve customer service.
  • To process transactions.

Where your consent has been provided in advance, we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services that we believe may interest you. You can withdraw such consent at any time.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purposes stated in this policy.

Service Participation

We may use the information we collect from you to allow you to participate in the Website’s activities for which the information is collected, including, but not limited to, to improve the content, customize the content and/or layout of our page for each individual visitor, to notify users about updates, and for our internal contact database purposes. In some cases, we may allow you to connect data you have already provided through another services (e.g., Google, Facebook, Twitter or Paypal).

When we develop this sort of connection, we do not locally store or process any of your data; rather, we connect the third-party service directly with the service you are accessing, which is hosted through a third party with which we have no, or limited, contact. Some of our services may provide e-commerce solutions that allow you to purchase goods and services online. Although we develop the means by which financial information may be collected from these services, we do not store or process any information from your financial transactions.

Statistical Analysis

We may perform statistical, demographic and marketing analysis regarding users and their patterns in using the Website. We use this information for analytical purposes, the results of which we may offer in aggregated, anonymous form to our clients. We may use cookies in service to estimate the total reach of an advertising campaign, control the delivery of certain content and generally improve your online experience with respect to the Website and the service we provide. We may use aggregate information for any purpose, including for marketing purposes.

Communications

We may send email to the email address you provide to us to verify your account and for informational and operational purposes, such as account management, customer service, or system maintenance.

We use return email addresses to answer the email we receive for tech support, customer service, tell-a-friend, email updates. Such addresses are not used for any other purpose and are not shared with outside parties.

Marketing

We do not rent, sell, or share Personal Information about you with other people or non-affiliated companies for their direct marketing purposes. We may use your Personal Information to facilitate transmittal of information that may be useful, relevant, valuable or otherwise of interest to you.

Aggregate Data

We may anonymize and aggregate data collected through the Website and use it for any purpose.

Storing The Information

We store data for as long as it is necessary to provide products and services to you and others, including those described above. Information associated with your account will be kept until your account is deleted, unless we no longer need the data to provide products and services.

Your identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

Security

Your privacy is important to us, and we are committed to protecting your privacy.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We provide state-of-the-art security solutions. We train our personnel, and maintain service patches on servers, firewalls, and backups. We reserve the right to install other measures where we see fit.

We cannot guarantee that a breach of security will never occur. If a breach occurs, we will handle it as quickly and efficiently as possible, and will immediately notify all concerned users.

Enforcement

We will take reasonable precautions to protect personally identifiable information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction, and it will conduct compliance audits of its relevant privacy practices to verify adherence to this policy. We try to keep the information we collect from you as current as possible, and we take steps to maintain the security of your personally identifiable information and to prevent unauthorized access to it by those who do not have a legitimate need for it. To that end, we periodically review our security measures. We cannot guarantee, in every circumstance, the security of the personally identifiable information you provide. All incoming encrypted information is routed through our firewall, which serves as a gatekeeper for our system. Only data containing the correct authorization is permitted past the firewall. Attempts to pass the firewall are constantly monitored for suspicious activity.

Disclosing and Sharing the Information

We will not disclose your personal information to any other party other than in accordance with this policy and in the circumstances detailed below:

To Third Parties

We may disclose your information to third parties (including our clients, technology partners, publishers and administrative service providers) for purposes elsewhere described in this Privacy Policy, as well as research, data validation, aggregation, enhancement, verification, suppression, marketing, advertising and other lawful purposes in providing service. Such information does not include personally identifiable information unless you voluntarily provided it in a form that was expressly designated as part of a commercial survey or an online form. We do not take responsibility for any third-party entities referenced in this paragraph, which may have privacy policies different than this Privacy Policy.

Transfers

We will obtain assurances from our affiliates that they will safeguard personally identifiable information consistently with this Privacy Policy. If we learn that an affiliate is using or disclosing personally identifiable information in a manner contrary to this Privacy Policy, we will take steps to prevent or stop the use or disclosure. Transfers of information permitted under this notice, either to third parties or amongst us and our affiliates, may include the transfer of data from one jurisdiction to another.

Social Networks and Other Websites

The Website may allow you to post information to social networks and other websites. We do not share your information with them unless you direct the Website to share it. Their use of the information will be governed by their privacy policies, and we do not control their use of the shared data.

Legal Requests

We cooperate with law enforcement inquiries as well as other third parties to enforce laws on intellectual property, fraud, theft, harassment, among others. We reserve the right to disclose your information when required by law. We can, and you authorize us to, disclose any information about you, if we believe in good faith that such disclosure is necessary to comply with relevant laws or to respond to subpoenas or warrants served on us, protect or defend our rights or property or the rights or property of other users of our Website or the rights or property of third parties, to assist in an investigation or to respond to an emergency that poses a threat to the safety of users or third parties.

Related Companies

We currently do not have a parent company, any subsidiary, joint ventures or other companies under a common control, but we may in the future. In such event, we may share some or all of your personal information with these related companies, in which case we will require our related companies to honor this Privacy Policy.

Merger, Sale, or Other Asset Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract. We will post an announcement about such on the Website. However, we cannot control how such entities may use or disclose such information.

Contacting You with the Information You Provide

By providing your contact details to us, you expressly consent to receive emails from us. We may use email to communicate with you, to send information that you have requested or to send information about other products or services developed or provided by us or our clients. We will not give your email address to another party to promote their products or services directly to you.

We may send you email messages regarding the Services and you may unsubscribe from these optional emails.

When you open emails from us, we may receive a confirmation notifying us that you opened the email, if your computer supports such capabilities. We may also keep track of what emails we send you and what emails you may be receiving from our subsidiaries and affiliates.

You may opt out of email or other communication at any time by sending an email to privacy@LogmeOnce.com. Please note that there might be a brief delay between when you submit your request to “opt-out” and when it is processed and reflected in our systems. However, you may not opt-out of receiving administrative emails so long as you continue to use the Services.

CAN-SPAM Act of 2003

We will not send you marketing messages if you have opted out of them. You may opt out of email or other communication at any time by sending an email to privacy@LogmeOnce.com. We will not share, sell, rent, swap or authorize any third party to use your email address for commercial purposes without your permission.

Please note that there might be a brief delay between when you submit your request to “opt-out” and when it is processed and reflected in our systems. Accordingly, you may continue to receive communications from us for a limited time after you unsubscribe. We appreciate your patience.

Access to Information

You have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee to cover costs incurred by us in providing you with the information. At any time, you may later review or update the personal information we have collected online from you by contacting us at: info@LogmeOnce.com

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Reasonable Access

We will provide you reasonable access to personally identifiable information that you provide through the Website and the reasonable ability to review and correct it, as applicable, to the extent providing such access and means to review and correct:

  • are not outweighed, in our sole discretion, by the burden of providing of it; or
  • are otherwise impracticable for any reason.

Links to Third Party Sites

This website may provide links to third-party websites. Any such links are provided solely as a convenience to you. We have no control over these websites or their content and do not assume any responsibility or liability for these websites. We do not endorse or make any representations about these websites, or any information, materials, or products found thereon. If you access any of the third-party websites linked on this Web site, you do so at your own risk.

Our Policy only applies to information collected by us by this Website. We encourage you to be aware when you access any such third party links and to read the privacy policies of each website that you visit.

Special Note Regarding Children

Our Services are not intended for children or minors under the age of 13 years without the permission of a parent or guardian. We do not knowingly solicit or collect information from or about children under the age of 13 years. Children under such age must not use the Website or services offered on it to submit any individually identifiable information about themselves without the permission of and direct supervision by their parents or legal guardians.

If you believe that a child has submitted personally identifiable information on or through the Website without the consent and supervision of a parent or guardian, please contact us so that we can take appropriate action.

Legal Disputes

If a dispute arises between you and us, our goal is to provide you with a neutral and cost-effective means of immediately resolving the dispute. Accordingly, you and us agree that we will resolve any claim or controversy at law or equity that arises out of this Privacy Policy and the Website. Before resorting to these alternatives, we strongly encourage you to first contact us directly to seek a resolution by reaching out to us. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.

Governing Law and Jurisdiction

This Privacy Policy and our legal obligations hereunder are subject to the laws of the State of Virginia, U.S.A., regardless of your location. You hereby consent to the exclusive jurisdiction of and venue in the federal and state courts located in the State of Virginia, U.S.A., in all disputes arising out of or relating to the Services.

If you are visiting from any other region with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and processing globally. By providing your information you consent to any transfer and processing in accordance with this Privacy Policy.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy through privacy@LogmeOnce.com, info@LogmeOnce.com, or to:

LogmeOnce

2010 Corporate Ridge, Suite 700,

McLean, Virginia 22102, U.S.A.

(The Washington, D.C. metropolitan area)

Phone: 1-800-935-4619

Fax: (866)732-0324

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